Privacy Policy

KM Indaba
Effective Date: August 19, 2025

At KM Indaba, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www,jhbkonicaminolta.co.za (the "Website"), or use our services, including Konica Minolta photocopiers, VOIP systems, and cybersecurity solutions (collectively, the "Services"). By accessing our Website or Services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name, and postal address when you inquire about or purchase our Services.

  • Service-Related Data: Information provided during the setup, use, or maintenance of our photocopiers, VOIP systems, or cybersecurity solutions, such as user account details or technical configurations.

  • Website Usage Data: IP address, browser type, device information, and browsing behavior collected automatically via cookies or analytics tools.

  • Business Information: Details related to your organization, such as billing information or service preferences, for contract fulfillment.

2. How We Collect Information

We collect information:

  • Directly from You: When you submit inquiries, request quotes, or enter into service agreements.

  • Automatically: Through cookies, web beacons, or analytics tools when you visit our Website.

  • From Third Parties: From partners like Konica Minolta or VOIP providers, where necessary for service delivery.

3. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our Services, including processing orders for photocopiers, configuring VOIP systems, or delivering cybersecurity solutions.

  • Respond to inquiries, provide customer support, and communicate updates or promotions.

  • Analyze Website usage to enhance user experience and optimize our offerings.

  • Comply with legal obligations or protect our rights and interests.

4. Sharing Your Information

We may share your information:

  • With Service Providers: With trusted partners (e.g., Konica Minolta, VOIP platform providers, or IT support vendors) to deliver our Services, under strict confidentiality agreements.

  • For Legal Reasons: To comply with applicable laws, regulations, or legal processes, such as responding to court orders.

  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
    We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect Website functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict certain processing activities.

  • Request data portability.
    To exercise these rights, contact us at sales@jhbkonicaminolta.co.za. We will respond within the timeframes required by applicable law (e.g., 30 days under POPIA).

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may retain service-related data for the duration of your contract and a reasonable period thereafter for record-keeping.

9. International Data Transfers

If you are outside South Africa, your data may be transferred to and processed in South Africa or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Third-Party Links

Our Website may link to third-party websites (e.g., Konica Minolta or VOIP providers). We are not responsible for their privacy practices. Please review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via the Website or email. Continued use of our Website or Services after changes constitutes acceptance of the revised policy.

12. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact:
JHB Konica Minolta
Email: sales@jhbkonicaminolta.co.za